Question : Citrix metaframe 3.0 with Webinterface - windows installer error

Hello all,

I am running a windows 2k3 std server with all windows updates. I also have citrix metaframe 3.0 installed on the server. Citrix is running great right now and has been for the last 2 months or so.  

I recently tried installing Web Interface 2.0 (formally known as NFUSE) on this same box. Web Interface installs all the way through, then at the last second I get the following error:

 (Error 1720.There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor.)

In the event viewer i see the following:

(
Event Type:      Error
Event Source:      MsiInstaller
Event Category:      None
Event ID:      11720
Date:            3/31/2005
Time:            3:23:18 PM
User:            TEXUMDOM\administrator
Computer:      TXMSRV
Description:
Product: Web Interface for MetaFrame Presentation Server -- Error 1720.There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor.  Custom action CTX_NFUSE_ConfigureAdminTool.1B7EF31F_FAB4_4A52_9C2C_760880C0AAF0 script error -2146368492, :  Line 833, Column 1,  

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 44 34 43 37 45 30 32   {D4C7E02
0008: 37 2d 46 41 33 38 2d 34   7-FA38-4
0010: 43 45 43 2d 41 30 34 33   CEC-A043
0018: 2d 38 45 38 39 46 45 44   -8E89FED
0020: 44 35 37 38 37 7d         D5787}  
)

I have also ran the installer with loging on. The log is really huge, like 48pgs. so I dont think its a good idea that I paste here, unless someone would like to look at it.

I have tried the install with windows installer ver. 2 and 3. Samir error on both.


Thanks for everyones help in adv.

Answer : Citrix metaframe 3.0 with Webinterface - windows installer error

Had to fight with this one, too. Check out these first:

1720 Error when installing Web Interface 2.0 with drives remapped.
http://support.citrix.com/kb/entry.jspa?externalID=CTX102793

Error 1720: There is a problem with this windows installer package
http://support.citrix.com/kb/entry.jspa?externalID=CTX764017

If this doesn't fix it, try to resync the IIS account passwords:

PRB: Configured Identity Is Incorrect for IWAM Account
http://support.microsoft.com/?kbid=297989
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