Question : Purging deleted mailbox information from the message store

I have deleted several users with large mailboxes (over 2gb) from my exchange server but the size of the information store has not been reduced. I have waited several weeks for the built-in maintenance utilities to clean house but the information store still has not recovered any space. I'm assuming I need to manually purge or re-index the message stores to accomplish the task. Can anyone tell me what the procedure is for doing this. Or direct me to a simple how to guide for this?

Answer : Purging deleted mailbox information from the message store

Exchange will not automatically recover drive space from the physical file.  You will need to run an offline defrag to recover the space.  http://support.microsoft.com/kb/192185.

The online maintenence that runs every night only optimizes the files it doesn't remove whitespace.
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