Question : Windows XP Pro USB Mass storage devices unknown

After a rebuild of a system of mine with windows XP Pro SP2 all of my mass storage devices are showing up as unknown.

The chipset is SIS 962L and one thing I noticed was that USB controllers all show to be SIS 7001 which is USB 1.1

After going to the SIS website and downloading the USB 2.0 drivers and attempting an install states that the system is already upgraded.

--------[ EVEREST Corporate Edition ]-----------------------------------------------------------------------------------

Version EVEREST v4.20.1170
Benchmark Module 2.3.212.0
Homepage http://www.lavalys.com/
Report Type Report Wizard [ TRIAL VERSION ]
Computer SHUTTLE
Generator Troy Perkins
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2008-02-01
Time 14:34

--------[ USB Devices ]-------------------------------------------------------------------------------------------------

[ Logitech USB WheelMouse (USB Mouse) ]

Device Properties:
Device Description Logitech USB WheelMouse
Device ID 046D-C00C
Device Class 03 / 01 (Human Interface Device)
Device Protocol 02
Manufacturer Logitech
Product USB Mouse
Supported USB Version 1.10
Current Speed Low (USB 1.1)

[ USB Printing Support ]

Device Properties:
Device Description USB Printing Support
Device ID 04F9-0187
Device Class 07 / 01 (Printer)
Device Protocol 02
Serial Number 000D5J736912
Supported USB Version 1.00
Current Speed Full (USB 1.1)

[ Unknown Device ]

Device Properties:
Device Description Unknown Device
Device ID 0000-0000
Device Class 00 / 00
Device Protocol 00
Supported USB Version 0.00
Current Speed Low (USB 1.1)

[ Unknown Device ]

Device Properties:
Device Description Unknown Device
Device ID 0000-0000
Device Class 00 / 00
Device Protocol 00
Supported USB Version 0.00
Current Speed Low (USB 1.1)

--------[ Debug - PCI ]-------------------------------------------------------------------------------------------------

B00 D00 F00: SiS 651 Chipset - Host-PCI Bridge

Offset 00: 39 10 51 06 07 00 10 22 01 00 00 06 00 20 80 00
Offset 10: 00 00 00 C0 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 39 10 51 06
Offset 30: 00 00 00 00 C0 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: FE 09 70 8B 03 03 B3 0D 02 25 C8 50 12 D1 32 00
Offset 60: 6B 6B 6D 6D 03 00 96 80 01 10 E0 00 48 02 00 00
Offset 70: 3F 90 30 00 02 00 60 00 00 00 00 00 82 00 11 00
Offset 80: 22 26 30 03 85 00 80 2B 20 0C 00 01 00 00 04 40
Offset 90: 00 00 10 00 63 00 00 01 00 16 7D 10 00 00 00 00
Offset A0: C2 D4 33 C2 03 03 01 77 00 50 40 C2 42 09 00 04
Offset B0: 00 00 00 00 00 00 00 00 0B 7F 2B 2B 00 0C 00 00
Offset C0: 02 00 20 00 17 02 00 1F 04 03 00 00 00 00 00 00
Offset D0: 22 02 31 02 49 FF FF 01 66 66 AA 00 00 80 AA A1
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D01 F00: SiS 86C201 AGP Controller

Offset 00: 39 10 01 00 07 01 00 00 00 00 04 06 00 40 01 00
Offset 10: 00 00 00 00 00 00 00 00 00 01 01 20 F0 00 00 20
Offset 20: 00 E0 F0 E2 00 D0 F0 DF 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0E 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D02 F00: SiS 962 MuTIOL Media I/O Bridge

Offset 00: 39 10 08 00 0F 00 00 02 04 00 01 06 00 00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 92 8B 80 8A 85 40 3D DD 10 00 00 00 11 30 04 01
Offset 50: 11 38 02 01 20 0B 20 0B FF FF 12 00 00 05 00 00
Offset 60: 85 8A 8B 89 FF C1 0C 10 09 80 00 42 B7 00 00 14
Offset 70: 00 00 FF FF 00 10 00 2C 00 00 00 88 F6 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: FF 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 80 40 00 04 00 00 00 00 00 00 00 00 00
Offset F0: 08 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D02 F01: SiS SMBus Controller

Offset 00: 39 10 16 00 01 00 80 02 00 00 05 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: C1 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 02 00 00
Offset 40: 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D02 F05: SiS 85C513 IDE Controller

Offset 00: 39 10 13 55 05 00 10 02 00 8A 01 01 00 80 00 00
Offset 10: F1 01 00 00 F5 03 00 00 71 01 00 00 75 03 00 00
Offset 20: 01 40 00 00 00 00 00 00 00 00 00 00 39 10 13 55
Offset 30: 00 00 00 00 58 00 00 00 00 00 00 00 0B 01 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 06 00 00 00 00 00
Offset 50: FA 00 FA 00 2A 96 D5 D0 01 00 02 80 00 00 00 00
Offset 60: FF AA FF 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 17 21 06 04 00 60 1C 1E 26 21 06 04 00 60 1C 1E
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D02 F07: SiS 7012 Audio Device

Offset 00: 39 10 12 70 05 00 90 02 A0 00 01 04 00 20 00 00
Offset 10: 01 D4 00 00 01 D8 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 97 12 20 C1
Offset 30: 00 00 00 00 48 00 00 00 00 00 00 00 12 03 34 0B
Offset 40: 04 00 00 00 00 00 00 00 01 00 42 C6 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D03 F00: SiS 7001 PCI-USB Open Host Controller

Offset 00: 39 10 01 70 07 00 80 02 0F 10 03 0C 08 20 80 00
Offset 10: 00 00 00 E3 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 39 10 01 70
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 14 01 00 50
Offset 40: 00 00 00 00 5C AC 01 00 7F 02 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 01 00 C2 C9
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D03 F01: SiS 7001 PCI-USB Open Host Controller

Offset 00: 39 10 01 70 07 00 80 02 0F 10 03 0C 08 20 00 00
Offset 10: 00 10 00 E3 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 39 10 01 70
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 15 02 00 50
Offset 40: 00 00 00 00 5C AC 01 00 7F 02 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 01 00 C2 C9
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D03 F02: SiS 7001 PCI-USB Open Host Controller

Offset 00: 39 10 01 70 07 00 80 02 0F 10 03 0C 08 20 00 00
Offset 10: 00 20 00 E3 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 39 10 01 70
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 16 03 00 50
Offset 40: 00 00 00 00 5C AC 01 00 7F 02 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 01 00 C2 C9
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D03 F03: SiS 7002 USB 2.0 Enhanced Host Controller

Offset 00: 39 10 02 70 06 00 90 02 00 20 03 0C 08 20 00 00
Offset 10: 00 30 00 E3 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 97 12 51 F4
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 17 04 00 50
Offset 40: 00 00 00 08 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 00 C2 C9 00 00 00 00 0A 00 00 21 00 00 00 00
Offset 60: 20 20 7F 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 01 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D0F F00: Realtek RTL8139 PCI Fast Ethernet Adapter [A/B/C]

Offset 00: EC 10 39 81 07 00 90 02 10 00 00 02 00 20 00 00
Offset 10: 01 DC 00 00 00 40 00 E3 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 EC 10 39 81
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 12 01 20 40
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 00 C2 F7 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D10 F00: VIA VT6306 Fire II IEEE1394 Host Controller

Offset 00: 06 11 44 30 07 00 10 02 46 10 00 0C 08 20 00 00
Offset 10: 00 50 00 E3 01 E0 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 12 97 F0 25
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 13 01 00 20
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 00 02 E4 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B01 D00 F00: BFG GeForce 7300 GT AGP Video Adapter

Offset 00: DE 10 E2 02 07 00 B0 02 A2 00 00 03 00 20 00 00
Offset 10: 00 00 00 E0 08 00 00 D0 00 00 00 E1 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 F1 19 E3 04
Offset 30: 00 00 00 00 60 00 00 00 00 00 00 00 10 01 05 01
Offset 40: 00 00 00 00 02 00 30 00 17 02 00 1F 04 03 00 1F
Offset 50: 00 00 00 00 01 00 00 00 CE D6 23 00 0F 00 00 00
Offset 60: 01 44 02 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 80 00 00 01 04 40 C1 00 00 00 00
Offset A0: 08 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

--------[ Debug - Video BIOS ]------------------------------------------------------------------------------------------

C000:0000 U.o.K7400.L.w.VIDEO ..........IBM VGA Compatible......r.05/04/07
C000:0040 ............................0.........".........PMIDl.o.......
C000:0080 .....3.d......j!A.......U..........................HWEAPCIR....
C000:00C0 ........o.......GeForce 7300 GT VGA BIOS........................
C000:0100 .................................Version 5.73.22.51.61 ...Copyr
C000:0140 ight (C) 1996-2006 NVIDIA Corp..................................
C000:0180 .......................G73 Board - p508h0 ...............Chip R
C000:01C0 ev ...........BIT......F2...@.B...D.C...].D...k.I...o.L....t.
C000:0200 ....M.....N.....P.....S.....T.....U.....V.....c.....i.%...s.....
C000:0240 ....Q"s.a.................UU.........nX./;Z.....[([4[d[.[.[([...
C000:0280 .u.{................[..[m.....,.....#...............B......P!..;
C000:02C0 .(k/./#..#.....AZ..5.5..Q"s.a`..0...s.Z09/25/06................
C000:0300 ..............1...................I..."...A.......,.Z.+.......2.
C000:0340 ..V...Z.............a...r.pVe.................n.....q.....t...t.
C000:0380 ..x.!.}.<...T.......f`....[................u..fa....f`3....fa...
C000:03C0 .C.C............u.........8...t......2.....t...~..QPfVf.D......P

--------[ Debug - Unknown ]---------------------------------------------------------------------------------------------

Monitor ID SAM0320: SyncMaster 2220WM/G22PW/220WM(Digital) [NoDB]
Monitor Model SyncMaster

------------------------------------------------------------------------------------------------------------------------

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Answer : Windows XP Pro USB Mass storage devices unknown

PAQed with points refunded (500)

Computer101
EE Admin

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