Question : Granting Access to a Mailbox in Exchange. Can it be done only from Outlook?

One of our clients with SBS & Exchange. They have a mailbox called "Accounts", but no user who logs in on the networkwith this or uses it direclty in Outlook.

One of the users has obviously has been granted access in the past as this mailbox appears in his Outlook as well as his own main mailbox.

They want to set up another user (Andy) to have access to Accounts too. I am familiar with granting access to other uses in Outlook wiith Exchange

Am I right in saying this cannot be done direclty in Exchange i.e. via the Accounts mailbox on the server (AD), but only in Outlook? Would the easiest way be to temporarily set up another Outlook profile for "Accounts" on say, Andy's PC, set the access permissions in Outlook, then go back into Andy's own profile and add the mailbox?

Answer : Granting Access to a Mailbox in Exchange. Can it be done only from Outlook?

Just give the user permission to this mailbox....

Start Active Directory Users and Computers....
1.Right-click the user whose mailbox you want to give permissions to and choose Properties
2.On the Exchange Advanced tab, click Mailbox Rights.
3.Click Add, click the user or group who you want to have access to this mailbox, and then click OK
4.Be sure that the user or group is selected in the Name box
5.In the Permissions list, click Allow next to Full Mailbox Access, and then click OK.

One the user's computer that you want to access this account, just setup another profile on the users machine under Control Panel > Mail