Question : Error when using send/receive from outlook 2003

I have some users who get an error when trying to send/receive from outlook 2003. Other users this works fine.

Error:  The microsoft Exchange server reported error 0x8004010F: The operation failed, An object could not be found.

On the exchange server I get an event 8197 MsExchangeFBPublish    Value 0x80040111

According to Microsoft Article 271410 it says install Exchange SP1. I an running exchange SP3

Also it seems only clients running Windows XP have this problem. I have turned off the internal firewall and still it happens.

Answer : Error when using send/receive from outlook 2003

I think there are two issues here.

The first one with object not found is the offline address book. Outlook 2003 in cached mode uses it, so if is missing, that will cause the error.
It can be confirmed by posting the log file that Outlook creates, including the lines immediately above and below the error.

If it is the OAB, then repeat what I said above for the Offline Address Book folders.

For the second error, need the complete text of the error message. The number alone isn't enough.

Simon.