Question : Outlook - slow receipt of email

I've got one user who says she's not receiving emails when they're sent. She seems to get them in clumps, sometimes hours after they were sent. I've gone through the local Outlook settings and don't see anything unusual, her settings for send/receive look the same as everyone else's.

Anyone got a suggestion what I can look at? Is this a setting on the server?

Answer : Outlook - slow receipt of email

Since hullc solved with a reinstall, you could try

outlook /cleanprofile

(either run from command line, or just add the tag in their shortcut)
That removes invalid profile keys and recreates default registry keys where applicable.

If that doesn't fix it, try launching with /safe and see if it makes a difference.
(for info on commandline params for ol, see http://www.outlook-tips.net/howto/commandlines.htm)