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Question : Communication problem between TrendMicro IMSS 7.0 and SendMail
We are using an Trendmicro IMSS 7.0 server to send & receive emails.
Ever since we have upgraded from version 6.0 we experience problems in sending out emails to "SendMail" mailservers. Apparently their is a new feature in these mailservers (Sendmail) that detects Ghost (Spamsending) computers according to the amount of mail that is send from a server and a specific communication speed. Trendmicro's IMSS 7.0 system is automatticaly seen as on of these Ghostmachines.
This means that if someone tries to send to a Sendmail server, this mailserver will reject the connection and after 8 hours, IMSS will generate an "Relay time-out" error message.
Does anyone have any idea in how to resolve this issue?
Answer : Communication problem between TrendMicro IMSS 7.0 and SendMail
I've received the following feedback from TrendMicro:
Change the IdleWaitingSecond as follows:
- Go to &Program Files\Trend Micro\IMSS\ config folder.
- Open the tsmtpd.ini file with notepad.
- Search "IdleWaitingSecond=30" and change it to 60. Remove the "#" sign to enable it.
- Save the file and restart the IMSS SMTP/Scanner services.
http://esupport.trendmicro
.com/suppo
rt/search.
do?
cmd=dis
playKC&doc
Type=kc&ex
ternalId=P
UB-en-1035
704
I've already changed the IdleWaitingSecond into 90, but still no good communication.
What is de default setting for a SendMail?
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