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Question : Communication problem between TrendMicro IMSS 7.0 and SendMail
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We are using an Trendmicro IMSS 7.0 server to send & receive emails. Ever since we have upgraded from version 6.0 we experience problems in sending out emails to "SendMail" mailservers. Apparently their is a new feature in these mailservers (Sendmail) that detects Ghost (Spamsending) computers according to the amount of mail that is send from a server and a specific communication speed. Trendmicro's IMSS 7.0 system is automatticaly seen as on of these Ghostmachines. This means that if someone tries to send to a Sendmail server, this mailserver will reject the connection and after 8 hours, IMSS will generate an "Relay time-out" error message. Does anyone have any idea in how to resolve this issue?
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Answer : Communication problem between TrendMicro IMSS 7.0 and SendMail
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I've received the following feedback from TrendMicro:
Change the IdleWaitingSecond as follows: - Go to &Program Files\Trend Micro\IMSS\ config folder. - Open the tsmtpd.ini file with notepad. - Search "IdleWaitingSecond=30" and change it to 60. Remove the "#" sign to enable it. - Save the file and restart the IMSS SMTP/Scanner services.
http://esupport.trendmicro.com/support/search.do?cmd=displayKC&docType=kc&externalId=PUB-en-1035704
I've already changed the IdleWaitingSecond into 90, but still no good communication. What is de default setting for a SendMail?
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