Question : Outlook stops responding / crashes / freezes / freeze / when you open or create new messages / email / e-mail

Im wondering if this fix works with 2003 - Ive added a comment to MS but it may be a year before they update the fix on the URL below.

http://support.microsoft.com/kb/319045/en-us

Other possible causes:
> Note may also be related to "word" as you editor
> or badly coded / bloated code created for signatures by word.
 

Answer : Outlook stops responding / crashes / freezes / freeze / when you open or create new messages / email / e-mail

Hi worded,

Does this happen in safe mode?
Click the Start button and type this in the Open box field. Please add the quotes.
"C:\Program Files\Microsoft Office\OFFICE11\Outlook.exe" /safe

If that works check your addins:
In Outlook click Tools ~ Options ~ Other ~ Advanced Options ~ Addin Manager.
Uncheck all and restart Outlook. If things work normal, check each addin one by one and restart to see which one is causing the problem.

What kind of computer do you have? Dell laptop.
Go to add remove programs and check for a program called Outlookaddinsetup. If you have it, remove it. It is not needed.
Also, delete your normal.dot file
C:\Documents and Settings\\Application Data\Microsoft\Templates
and, you temp files
C:\Windows\temp
C:\Documents and Settings\\Local Settings\temp

Let us know how you do.
cheers,
frankco
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