Question : How can I send email from within MS Word without losing information.

I have a user that uses MS Word forms that contain drop down boxes to create documents that he has always had to print then fax to customers.  Many of the customers have asked that they receive them via email so he has been emailing the whole MS Word file to them as an attachment.  The problem with that is that the customer can then change the information on the forms as they see fit.  I have told him he should just click on the email button from within MS Word to send it so that it can not be modified by the recipient.  He has tried doing that but when he does, the information that he selects from the drop down boxes in his forms does not show up in the emailed document.  We use MS Outlook as our email client.  Is there a something I can change in the setup of the document or MS Outlook that will make the information selected in the drop down boxes appear in the emails like they do in the actual forms themselves?

Answer : How can I send email from within MS Word without losing information.

Hi, TonyJensen,

With the Word doc open, go to File > Send To..., and choose "Mail Recipient as Adobe PDF."  This will convert the file to PDF before sending it, so that a) the form fields will retain your choices, and b) the document will not be editable.

If you don't have "Mail Recipient as Adobe PDF" as an option, then you will need to get a PDF printer driver, or perhaps install Adobe Acrobat.