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Question : Autodiscover in Exchagne 2007 Not Working from Outside Non-domain computers
I have a relatively new Exchange 2007 environment on a single server. Everything (OWA, internal email, send. receive...) is working fine except I cannot get Outlook Anywhere to work from the outside on domain or non-domain computers running Outlook 2007. I've scoured the internet and EE looking for resolution and not finding it. I receive a variety of errors relating to certificate name not matching and continuously having to log on to Outlook with no success. I have a UCC/SAN certificate from Entrust.
Please see below for the results of some popular tests and requests for information.
[PS] C:\Windows\System32>test-o
utlookwebs
ervices | fl
Id : 1003
Type : Information
Message : About to test AutoDiscover with the e-mail address Administrator@corp
orate.local.
Id : 1007
Type : Information
Message : Testing server server.intdomain.local with the published name h
ttps://server.intdomain.lo
cal/EWS/Ex
change.asm
x &
https://autod
iscover.extdomainname.com/
EWS/Exchan
ge.asmx.
Id : 1019
Type : Information
Message : Found a valid AutoDiscover service connection point. The AutoDiscover
URL on this object is
https://server.intdomain.l
ocal/Autod
iscover/A
utodiscover.xml.
Id : 1006
Type : Information
Message : The Autodiscover service was contacted at
https://server.intdomain.l
o
cal/Autodiscover/Autodisco
ver.xml.
Id : 1016
Type : Success
Message : [EXCH]-Successfully contacted the AS service at
https://server.intdomain
.local/EWS/Exchange.asmx. The elapsed time was 15 millisecon
ds.
Id : 1015
Type : Success
Message : [EXCH]-Successfully contacted the OAB service at
https://server
.
.intdomain.local/EWS/Excha
nge.asmx. The elapsed time was 0 millisecon
ds.
Id : 1014
Type : Success
Message : [EXCH]-Successfully contacted the UM service at
https://server.intdomain
.local/UnifiedMessaging/Se
rvice.asmx
. The elapsed time was 1
5 milliseconds.
Id : 1013
Type : Error
Message : When contacting
https://autodiscover.extdo
main.com/E
WS/Exchang
e.asmx
received the error The request failed with HTTP status 401: Unauthori
zed.
Id : 1016
Type : Error
Message : [EXPR]-Error when contacting the AS service at
https://autodiscover
.
extdomain.com/EWS/Exchange
.asmx. The elapsed time was 31 milliseconds.
Id : 1015
Type : Success
Message : [EXPR]-Successfully contacted the OAB service at
https://autodiscover
.extdomain.com/EWS/Exchang
e.asmx. The elapsed time was 0 milliseconds
.
Id : 1014
Type : Information
Message : [EXPR]-The UM is not configured for this user.
Id : 1017
Type : Success
Message : [EXPR]-Successfully contacted the RPC/HTTP service at
https://mail.extdomain
.com/Rpc. The elapsed time was 0 milliseconds.
Id : 1006
Type : Success
Message : The Autodiscover service was tested successfully.
Id : 1021
Type : Information
Message : The following web services generated errors.
As in EXPR
Please use the prior output to diagnose and correct the errors.
Results of Outlook Test for Autodiscover ::
http://schemas.micr
osoft.com/
exchange/a
utodiscove
r/
response
schema/200
6">
http://schemas.micr
osoft.com/
exchange/a
utodiscove
r/outlook/
responsesc
hema/2006a
">
NameName>
/o=Corporate/ou=
Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recip
ients/cn=N
ameyDN>
607a6695-187
a-4826-9bc
e-ed7331e7
d048oymentId>
emailtType>
settings
EXCH
server.intdomain.l
ocaler>
/o=Corporate/ou=
Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Confi
guration/c
n=Servers/
cn=SERVER<
/ServerDN>
720180F0erverVersi
on>
/o=Corporate/ou=Exc
hange Administrative Group (FYDIBOHF23SPDLT)/cn=Confi
guration/c
n=Servers/
cn=CORPSER
VER02/cn=M
icrosoft Private MDB
CORPSERVER01.CORPORATE
.local
>
https://server.intd
omain.loca
l/EWS/Exch
ange.asmx
<
/ASUrl>
https://server.int
domain.loc
al/EWS/Exc
hange.asmx
https://server.int
domain.loc
al/EWS/Exc
hange.asmx
https://server.intd
omain.loca
l/UnifiedM
essaging/S
ervice.asm
x
https://server.int
domain.loc
al/OAB/10f
de666-6048
-49fc-a19f
-
0eba8e8df
a6c/
rl>
EXPR
mail.extdomain.com
On
Basicckage>
https://autodiscove
r.extdomai
n.com/EWS/
Exchange.a
smx
>
https://autodiscov
er.extdoma
in.com/EWS
/Exchange.
asmx
rl>
https://autodiscov
er.extdoma
in.com/EWS
/Exchange.
asmx
rl>
https://mail.extdo
main.com/O
AB/10fde66
6-6048-49f
c-a19f-
0eb
a8e8dfa6c/
WEB
>
https://m
ail.extdom
ain.com/ow
a
EXPR
https://autodiscove
r.extdomai
n.com/EWS/
Exchange.a
smx
>
https://server.intdom
ain.local/
owa
l>
EXCH
https://server.intd
omain.loca
l/EWS/Exch
ange.asmx
<
/ASUrl>
Answer : Autodiscover in Exchagne 2007 Not Working from Outside Non-domain computers
That only shows you internal stuff, but doesn't really give much information.
Use a test account with the MS test site.
https://www.testexchangeco
nnectivity
.com
That will test it from the internet.
-M
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