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Question : Out of Office Assistance replies with a old reply that was deleted
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I have one user only that will type in a new message in out of office assistance on her windows xp PC in outlook 2003 and when she turns on the OOOA the reply will be overwritten with a message she had 6 months ago but has been deleted a number of times. She is on a network with Exchange server 2007(64 bit). I set up her outlook account on a different PC for a test and typed in a new message then turned on OOOA and then sent her a email from a different PC and got back the new reply and the 6 month old reply at the same time.
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Answer : Out of Office Assistance replies with a old reply that was deleted
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You need to reset the rules, as the OOTO message is stored there.
outlook.exe /cleanrules
That will clear any other rules that are in the mailbox, so a copy of them should be taken so that they can be recreated.
Simon.
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