Question : Serious errors the last time the document was opened

When my word documents are opened from the shared drive (e.g. G:drive) the MS Word files gets serious errors messages (e.g. The document XXXXXX caused a serious error the last time it was opened. You may continue opening it or perform data recovery by clicking "Recover Data". Clicking "Recover Data" will edtract text out of your document but all formatting and pictures will be lost.) Then when I click "Open" or "Recover Data", I get MS Word has encouted a problem and needs to close. We are sorry for the inconvenience. Then it opens a blank document. Now, if I email the document to myself and open it from the email I ge know error messages at all. Can you assist with this error message?

Answer : Serious errors the last time the document was opened

What version of Word are you using? When others open the file, are they using the same version? For instance, I have heard that users with Word 2003 are able to open documents that Word 2007 finds corrupt.  It's because the XML file has been corrupted.

Dawn Crosier
Word MVP
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