Question : CORE_DUMP

I have this error, and IBM recommends APAR install, which requires system reboot.  My question is what would be the severity of this error?  How do you determine that?  

# errpt -a -j 1F0B7B49
---------------------------------------------------------------------------
LABEL:          CORE_DUMP
IDENTIFIER:     1F0B7B49

Date/Time:       Mon Feb 13 17:00:25 EST
Sequence Number: 196627
Machine Id:      0003403A4C00
Class:           S
Type:            PERM
Resource Name:   SYSPROC        

Description
SOFTWARE PROGRAM ABNORMALLY TERMINATED

Probable Causes
SOFTWARE PROGRAM

User Causes
USER GENERATED SIGNAL

        Recommended Actions
        CORRECT THEN RETRY

Failure Causes
SOFTWARE PROGRAM

        Recommended Actions
        RERUN THE APPLICATION PROGRAM
        IF PROBLEM PERSISTS THEN DO THE FOLLOWING
        CONTACT APPROPRIATE SERVICE REPRESENTATIVE

Detail Data
SIGNAL NUMBER
          11
USER'S PROCESS ID:
       86370
FILE SYSTEM SERIAL NUMBER
           1
INODE NUMBER
           2
PROCESSOR ID
           1
PROGRAM NAME
netstat
ADDITIONAL INFORMATION
free 5C
ip_stats 414
ip_stats 414
_afpr 84
main FC0
__start 8C

Symptom Data
REPORTABLE
1
INTERNAL ERROR
1
SYMPTOM CODE
PIDS/5799JOE00 LVLS/500 PCSS/SPI2 FLDS/netstat SIG/11 FLDS/free VALU/5c FLDS/ip_
stats

Answer : CORE_DUMP

Hi John,

The severity would be based on its impact to you.  If this is a production server I would call it critical.  Your production environment is compromised and you have no effective workaround.  However, if you've already contacted IBM and they've recommended a solution you should note in your report that the problem has been independently submitted to IBM and that they are aware of it.  Otherwise you'll have a new team of people jumping through the same hoops as did the first.

If this is a development or test server I would label it something lower than critical.


Good Luck!
Kent