Question : IPless Post Office detection for Groupwise login

Hello,

Whenever we have a Groupwise user sign on to a PC that they have logged into for the first time, they have to call us for the IP address to their post office so they can get into their mailbox.  I know there is a way to configure groupwise to auto-fill the IP address into the Online Address field so that we can stop receiving such phonecalls on the helpdesk.  I figured that adding the ngwnameserver to the DNS list would be a start to solving this, but I figured there would be a few more steps.  Any help would be greatly appreciated.

Thanks,
Mike

Answer : IPless Post Office detection for Groupwise login

No, adding "ngwnameserver" to DNS should do it.

Having that resolve to the IP address of *any* Post Office in the GroupWise System will be sufficient. Once the GroupWise Client reaches a Post Office, even if it is not the Post Office for that specific user, the POA will determine the user's proper Post Office and communicate that back to the Client. The Client can then connect to the proper Post Office.