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Question : HELP! Cannot mount mail store after rebuild Exchange 2000 Server
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Thanks to a crash of 2 disks of our RAID-5 array, we had to rebuild our Exchange server.
As documented, we reinstalled W2K server (same partitions), added it to a workgroup & reinstalled the applications (not E2K). Next we restored the Systems state, installed E2K in recovery mode (and Exchange SP3 also in recovery mode). Finally we restored the Mailstore Databases. So far, so good, but when we tried to mount the mailstore we received the error:
"An internal processing error has occured. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both.
ID no: c1041724
Exchange System Manager"
In the Event Log, we receive the following errors:
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Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9518
Date: 6/08/2003
Time: 10:55:27
User: N/A
Computer: SYSMAIL
Description:
Error 0x80004005 starting Storage Group /DC=LOCAL/DC=COMPANY/CN=CONFIGURATION/CN=SERVICES/CN=MICROSOFT EXCHANGE/CN=COMPANY/CN=ADMINISTRATIVE GROUPS/CN=ORG/CN=SERVERS/CN=COMPANY/CN=INFORMATIONSTORE/CN=FIRST STORAGE GROUP on the Microsoft Exchange Information Store.
MDB failed to start.
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Event Type: Error
Event Source: MSExchangeSA
Event Category: MAPI Session
Event ID: 9175
Date: 6/08/2003
Time: 10:55:23
User: N/A
Computer: SYSMAIL
Description:
The MAPI call 'OpenMsgStore' failed with the following error:
The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0526-00000000
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Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9519
Date: 6/08/2003
Time: 10:53:26
User: N/A
Computer: SYSMAIL
Description:
Error 0x80004005 starting database "First Storage Group\mailstore" on the Microsoft Exchange Information Store.
Failed to clear Patch Allowed Setting.
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The Active Directory DC Server remained untouched. After restoring the system state we noticed, we noticed we couldn't logon to the machine anymore (not local, not to the domain). So we had to reset the local administrator password (through one of those linux based tools) and remove/add the machine to the domain to be able to logon again. Maybe this has sth. to do with our troubles??
Any ideas on this one? Greatly appreciated.
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Answer : HELP! Cannot mount mail store after rebuild Exchange 2000 Server
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Hello There
> Failed to clear Patch Allowed Setting.
Knowledge Base
XADM: "Event ID 9519. Failed to Clear Patch Allowed Setting" Error Message When You Try to Mount Information StorePSS ID Number: 328674
Article Last Modified on 10/22/2002
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The information in this article applies to:
Microsoft Exchange 2000 Server
Microsoft Exchange 2000 Enterprise Server
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This article was previously published under Q328674
SYMPTOMS
When you try to mount an Exchange 2000 Server information store database, the database may not mount, and an event that is similar to the following event may be logged in the Event Viewer Application log:
Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9519
Computer: ServerName
Description:
Error 0x80040102 starting database "First Storage Group\StoreName(ServerName)" on the Microsoft Exchange Information Store.
Failed to clear Patch Allowed Setting.
CAUSE
This behavior may occur if the This database can be overwritten by a restore check box is selected for the database that you want to mount.
RESOLUTION
To resolve this behavior, click to clear the This database can be overwritten by a restore check box, and then mount the information store database:
Click Start, point to Programs, point to Microsoft Exchange, and then click System Manager.
Expand Servers, expand ServerName, where ServerName is the name of the server, and then expand the appropriate storage group (for example, First Storage Group).
Right-click the information store that you want to mount, and then click Properties.
Click the Database tab.
Click to clear the This database can be overwritten by a restore check box, and then click OK.
Mount the store. To do so, right-click the store, and then click Mount Store.
MORE INFORMATION
For more technical information and support information about Exchange 2000 Server, visit the Exchange 2000 Server Support Center at the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;exch2k
Keywords: kberrmsg kbprb KB328674
Technology: kbExchange2000EntServ kbExchange2000Search kbExchange2000Serv kbExchangeSearch
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PeteL
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