Question : SBS2003 e-mail account not created when creating a new user.

Hi all.

I have a 2003SBS server and when i create a new user, the e-mail account that should be associated with it is not. If i add the e-mail alias' in manually then i can log into the e-mail using Outlook Web Access, but even with the alias' created i cannot log into the account with outlook. When i try to add the user in outlook it says that it can not find that name in the address list. Also when i use the SBS wizard to create the user all of it completes except a sharepoint service.

Any help would be greatly appreciated as this is quite urgent.

Answer : SBS2003 e-mail account not created when creating a new user.

Thank you for not being rude... mate.

Sorry if my answer was patronizing... but really, your question was not stated very clearly.  So, I guess your real question is... why does the add user wizard work (now that you understand the sharepoint issue) and doing it manually doesn't?

First, when you create a user manually in Active Directory.. it most likely didn't place them into the SBS USERS container.  That would need to be done.  Then, in order to create a mailbox the recipient must either log into OWA or have an email sent to them.  However, this does not put them in the right routing group -- the routing group which was automatically configured during the SBS setup.  Start the add user wizard again and look at the list of things it does on the opening screen.  Did you do all of those things when you manually added your user?

Most of what you're asking is regarding Exchange, but it would be a deeply involved lesson on Exchange technology, it's not really a simple answer.  Take a look at this for an example of what's going on in the background: http://www.microsoft.com/technet/prodtechnol/exchange/guides/E2k3TransnRouting/bbc67fb7-a702-4a18-b5ea-e40b0923213b.mspx

The add-user wizard pushes all of these things through, according to the server's configuration files that were created during the server setup, and perhaps later modified by any changes you've made along the way.

SBS is designed to be managed in a way that keeps all of the member services finely tuned so that they can co-exist in the same box together.  I find that most people with years of experience in working with Windows servers still fail to recognize that SBS isn't the OS, it's the technology that manages the servers inside.

I hope that helps to explain things a bit better.  Regarding the user templates in Sharepoint, I'd put 'em back... it could cause an issue later on because of the way permissions are replicated to other web services.

Jeff @
TechSoEasy

My new mantra, which will follow all my postings until EE creates a new Topic Area for SBS:
SBS IS NOT SERVER 2003!  SBS IS NOT SERVER 2003!  SBS IS NOT SERVER 2003!  SBS IS NOT SERVER 2003!  SBS IS NOT SERVER 2003!  SBS IS NOT SERVER 2003!  SBS IS NOT SERVER 2003!  SBS IS NOT SERVER 2003!  SBS IS NOT SERVER 2003!  SBS IS NOT SERVER 2003!  SBS IS NOT SERVER 2003!  SBS IS NOT SERVER 2003!  SBS IS NOT SERVER 2003!
For more info:  http:Q_21315345.html