Question : OUTLOOK 2003 RETURNS THIS ERROR MESSAGE WHEN ATTACHING A PDF FILE - MICROSOFT OFFICE WORD, THE OPERATION FAILED

Hello, I have a user who is trying to attach a PDF file to a new message created in Outlook 2003.  The PDF file size is 574 KB.  Our attachment file size (sending & receiving) is 20 MB.  When the user tries to attach the file the following error appears:

Microsoft Office Word
The operation failed.

 I have tried going into add/remove programs and modifying the Adobe Acrobat Pro 7 program to uninstall the PDF maker for outlook.  That was unsuccessful.  I tried clearing out the temporary file folder for outlook and that was unsuccessful.  I am able to attach other PDF files and other documents types (Word, Excel, etc).  I have to copy the document to the desktop and attach it from there, that was unsuccessful.  I am not sure why this document is giving the user trouble.  I can open if successfully, I just can't get it to attach!  I was going to try uninstalling Adobe, but thought I'd try to get another solution before I tried that.  Any help I can get would be appreciated!  Thank you very much in advance, have a really nice day.

Answer : OUTLOOK 2003 RETURNS THIS ERROR MESSAGE WHEN ATTACHING A PDF FILE - MICROSOFT OFFICE WORD, THE OPERATION FAILED

As it turns out, the user had used a # in the document name.  Using that special character caused the error. I am not sure why!  however, deleting the # from the document name solved this issue.  Have a nice day!