Create an new shortcut to
hcp://CN=Microsoft%20Corpo
ration,L=R
edmond,S=W
ashington,
C=US/Remot
e%20Assist
ance/Escal
ation/Unso
licited/Un
solicitedr
cui.htm
You can use %Systemroot%\system32\rcim
lby.exe as symbol.
This will oopen a page where you can enter the name of a machine to connect to.
if you want to pass the target machine name, it gets more compicated:
RA: Pass Workstation and Username Parameters to Offer Remote Assistance
http://blog.netnerds.net/2006/12/ra-pass-workstation-and-username-parameters-to-offer-remote-assistance/For your W2k machine, you can use something like RealVNC (
http://www.realvnc.com/) or UltraVNC (or
http://www.uvnc.com/)