Question : Importing a .pst into a public folder, I can see all the contents, other users only see "Deleted Items" folder.

Hi,

Part of my terminated employee procedure is to take that employees mailbox and make it available as a public folder, for history sake of the current employees who need to look back to see when this user sent emails/etc.

What I have done is created a .pst file for each of the terminated users, containing everything (inbox, sent, deleted, personal folder, contacts, etc)  

I create a public folder on the Exchange server and assign it that person's name.  In Outlook, I highlight that person's folder, and use Outlook's Import and Export option.

Everything goes smoothly and I have no problems seeing that users mailbox and everything in it.  However, when other users are looking at the public folder, all they see is the "Deleted Items" folder.

What am I doing wrong?  Is it permissions based or maybe because the .pst's are on my computer (in a network shared folder).

Answer : Importing a .pst into a public folder, I can see all the contents, other users only see "Deleted Items" folder.

It will be a permissions issue.  Take a look at the groups/users that have access to the .pst file and also to the terminated users mailbox itself.  Chances are you may need to add permissions to either the .pst or mailbox for the Users or Domain Users security group.  Compare the security on the Deleted Items folder and the other folders to find your difference.
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