|
|
Question : Cannot open .PDF in Outlook 2003
|
|
I have a user that is unable to open/print/save .PDF files in Outlook 2003. The error message is "Can't create file .pdf. Right click the folder you want to create the file in, and then click the porperties on the shortcut menu to check your permission for the folder".
All permissions are owner of user.
|
Answer : Cannot open .PDF in Outlook 2003
|
|
Microsoft Outlook uses a temporary folder to save and open the attachments. By default that folder is hidden and the best way to locate it is to look in the Registry:
1. Open REGEDIT.EXE and go to Edit -> Find... In the Find dialog box type "OutlookSecureTempFolder" without the quotes and locate that registry key. 2. That key will contain the actual folder location, and will look like: C:\Documents and Settings\%USER_NAME%\Local Settings\Temporary Internet Files\OLK#\ (where # is a random letter or number) 3. Copy the location of that folder. 4. Click on Start -> Run... and paste the folder location from step #4 then click OK. 5. Windows Explorer will open that folder. Please, delete all files present. 6. Restart Microsoft Outlook and you should be able to open your attachments.
|
|
|
|