Question : Printer auto-creation failure. Reason: AddPrinter() failed with status 0x5

Hi,

We are running farm of 3 PS4/Win2k3 SP1 servers, one of them is always getting "Printer auto-creation failure. Reason: AddPrinter() failed with status 0x5" in the event viewer, and users printers on this servers can't be created.

The point is that this occur occasionally, sometimes printers auto creation work and sometimes no!

I reviewed CTX106683 and CTX106393 and applied instructions, but no luck.

Any recommendation?

Regards,
Waleed

Answer : Printer auto-creation failure. Reason: AddPrinter() failed with status 0x5

Try setting the Citrix SMA service to log on as Local Service.

You may also want to look in to applying the hotfix rollup - pse400w2k3r01.msp