Question : UNIX printing on Konica Minolta Copier

We recently purchased a replacement printer/copier in one of our offices.  For some reason, I cannot get it to print in UNIX.  We are using AIX 5.3 on 52a server.  The printer works fine in the Windows environment, but will not print on the UNIX side.  The jobs are passing through the queue as if they printed fine, but nothing comes out.  I can ping it fine and run lpstat on it as well, with no errors.  This printer/copier may  not have UNIX capabilities, which we are looking into.  I can't imagine that it wouldn't be able to print UNIX, but who knows.  Any suggestions would be appreciated.  Thanks.

Rebecca

Answer : UNIX printing on Konica Minolta Copier

Print jobs should always make it to the queue so there could well be a problem with the lpd or qdaemon sub systems being inactive.
Check with lssrc -g spooler to see if they are inactive. If one or more sub systems is in an inactive state just enter startsrc -g spooler. AIX will then try to activate the inactive sub systems.

Or you can restart the print spooler sub system group on the off chance and see if that helps: stopsrc -g spooler
check with lssrc -g spooler. When all is inactive then you can start them again: startsrc -g spooler

You said: "the jobs are passing through the queue as if they printed fine."

If you are using DNS then check the forward and reverse DNS settings of the print server. Check with nslookup to make sure it resolves correct in both ways. To be shure it's not a DNS problem add the ip adress and hostname of the print server in /etc/hosts and make a test queue using remote printing. This way you can make sure the queue uses the correct ip adress/hostname for the printserver.

See my answer http://www.experts-exchange.com/OS/Unix/AIX/Q_23309880.html on how to configure a remote print queue.  Most Konika work using HP settings so my suggestion is to add it as an HP using RAW for the 'Name of QUEUE on remote server'.