Question : Can't see POP3 and IMAP4 features in user mailbox

hello

just installed a new Exchange 2007 server and would like to enable the IMAP4 and POP3 for user mailbox. We cannot start the POP3 service and just have this error in event log:

ID 7000:
The Microsoft Exchange POP3 service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I think it was because i opened the file Microsoft.Exchange.Pop3.exe.config and saved it with notepad !

In second time, because pop3 is not working we tried to to it with imap4 but no more luck:
I can't see the IMAP4 or POP3 feature in the user Mailbox features tab as shown here:

http://www.msexchange.org/img/upl/image0081181045447484.jpg

Just have
Outlook Web Access / Enabled
Exchange ActiveSync / Enabled
Unified MEssaging / Disabled
MAPI / Enabled

Do i have to do something to get the imap4 / pop3 in ?

also i've already setup the imap4 authentication to be plain text and in my Outlook client, i can connect the the mailbox but i can't see any email on my computer. But there are some in OWA.

Any help would be appreciated.
Best regards

Answer : Can't see POP3 and IMAP4 features in user mailbox

I don't know why the service won't start; but you don't see the per-mailbox settings until you install E2007 SP1.  Without SP1, you need to enable the protocols usnig PowerShell.