Question : RDP drops connections, but Citrix Doesn't

Ok, working at a branch office and we normally use Citrix to connect to our parent company, through a site-site VPN for all our apps.  I've got a user, who normally works out of the head office, who uses RDP (why? no clue, but that's how they got 'em set up).  When this user is in the branch office, the RDP session seems to drop the connection ever 10 minutes or so.  Citrix will hold a connection just fine (once again, not too sure why the user is not using Citrix, but this is how management wants her setup).  This user is going over WiFi to connect when in the branch office.  I'm looking to see if there is any info on bandwidth usage, does RDP tax bandwidth more than Citrix? We're using the newest version of RDP.  Any suggestions are much appreciated.
Connecting to a win 2k3 server
User has Lenovo laptop

Thanks,
JJ

Answer : RDP drops connections, but Citrix Doesn't

Most likely the issue is with timeouts between the user's RDP session and the target computer. This can be caused by general traffic on the network his laptop is on or the office network. The WiFi doesn't help either. The Citrix connection will remain active because it is not timing out with the server. I get this problem all the time working from home.

Is there any reason your user can't use a traditional VPN and have all the applications needed installed on his laptop? It is generally much faster over RDP.