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Question : Symantec 10.1, Dell Optiplex GX240, XP black screen
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Dell Optiplex GX 240, Windows XP Pro SP2. Managed Symantec Corporate AV client 10.1. Office environment, connecting to a Windows 2003 server in a domain. The problem is that randomly these PCs (there are a dozen or so, identical, built from the same Ghost image) will refuse to boot. XP splash screen appears, then a black screen with a blinking cursor. Using NoNav in safe mode to completely remove Symantec solves the problem. But if I reinstall NAV, and boot the thing repeatedly without problems, but eventually the same problem again. I've seen the posts regarding DELL, SATA drives, Symantec 10.1, and even though the hardware specs don't match I tried the "sevinst.exe navce" fix & it worked for a day. And then black screen again. This has happened to me at separate clients with different apps loaded, but it's always the Optiplex GX240. Symantec's tech support said "huh" - I love that. Dell hasn't responded to my emailed plea for help. I've been to the end of the Internet looking for an answer without success, and I come here, begging, for any advice. Ghost is still installed, but removing it doesn't help.
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Answer : Symantec 10.1, Dell Optiplex GX240, XP black screen
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You might sue the Symantec :) However, if machines are same hardware then you should not see any issue as you posted. Is the ghosted images in DVD's? or from usb externa drive?
The hard way is to create PC-DOS ghost floppy disk and slave hard drive onto system and do image. Try that see if it works.
Post back when you can.
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