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Question : Stop Error when attempting to Install Nortel VPN Client - Dell Laptop D410 Bios A05
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*** stop: 0x0000007E (0xC0000005, 0x00000000, 0xF79AA0C0, 0xF79A9DBC) ***
I attempt to install the Nortel VPN Client. Both files listed below. I run the first one and I get an Error shortly after the Nortel Contivity Client screen disappears. It says "Another session of the VPN Client is currently running" even though this is a fresh install of the OS.
cvc465 Nortel contivity VPN Access IPVNMonInstaller Update Patch
I then retstart the system and I get the bluescreen of death and the stop error above,
***This is what I have done to attempt to remedy the situation***
I boot in safe mode and remove any reference to " Visual Insight " from add/remove programs and the registry. I then reboot as normal and the system is fine again.
I searched the Internet for problems installling this VPN client and found Info on Mobile Centrino Chipset in Dell Laptops and the Intel Pro Wireless softeware on the laptop. It recommends that you delete all software to the Intel Prowireless Adapter and let windows manage the wireless Lan's. Did this and still no success.
I also called dell and asked that they reproduce..... Has anybody else had any success with this or encoutered the same and found a workaround......
I need to access customer sites with the client software and need urgent help!!!!!!!!!
Your in Hope...
ANAMOPS
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Answer : Stop Error when attempting to Install Nortel VPN Client - Dell Laptop D410 Bios A05
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Bugcheck 7E with NT status code c0000005 may be caused by faulty ram or device driver error. The system event log and the minidump has the most useful diagnostic information. When Windows crashes with blue screen, it writes a system event 1001 or 1003 and a minidump to the folder \windows\minidump. Check system event 1001 and 1003 and it has the detail of the blue screen.
Event ID: 1001 Source: Save Dump Description: The computer has rebooted from a bugcheck.The bugcheck was : 0xc000000a (0xe1270188, 0x00000002, 0x00000000, 0x804032100). Microsoft Windows..... A dump was saved in: .......
Event Source: System Error Event Category: (102) Event ID: 1003 Description: Error code 1000007f, parameter1 0000000d, parameter2 00000000, parameter3 00000000, parameter4 00000000
Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001/1003. Copy the content and paste it back here
Zip 5 to 6 minidumps to a zip file and attach it at any webspace. I will study the dump and find out the culprit. If you can't provide the minidumps, run memtest to stress test the ram. Make sure that your windows is not infected with spyware and adware. http://www.memtest86.com/
Get public webspace Use a free service like rapidshare to attach the minidumps and post the url of the mimidumps at this thread. http://www.rapidshare.de/
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