Question : Citrix SSL relay name could not be resolved

OK, using SG I am getting the error above,  from Citrix I get this solution

Symptom

Users receive the following error message when trying to launch applications through Secure Gateway:

“Cannot connect to the Citrix server:
The Citrix SSL relay name could not be resolved (SSL error 40)”

Cause

The fully qualified domain name (FQDN) of the Secure Gateway server is not recognized by the client.

Reason

A DNS record was not made to resolve the FQDN name of the gateway

— or —

The FQDN of the Secure Gateway server entered in Web Interface/NFuseAdmin/server-side firewall/Secure Gateway for MetaFrame does not match the name on the certificate of the Secure Gateway server.

Resolution

Create a DNS record that resolves the FQDN of the Secure Gateway server or create an entry in the host file on the client devices.

Verify that the FQDN referenced in Web Interface/NFuseAdmin/server-side firewall/Secure Gateway for MetaFrame matches the name on the certificate of the Secure Gateway server.

****************
1 Ok, I would create the DNS record to resolve the FQDN, but I can't figure that one out.  The DNS server is
10.0.x.x
the SG server 192.168.x.x (DMZ) FQDN CITRIX01.AMS.NET
the citrix PS server 10.0.x.x FQDN SECUREGATE01.AMS.NET
or
2 verify that the FQDN referenced in the web interface... matches the name of the certificate

cert name secure.billsmoonko.com
ext ip 70.169.x.x


Answer : Citrix SSL relay name could not be resolved

you said previously (i think) that you registered the billsmoonko.com domain name through GoDaddy and it is being hosted by them.

If this is true they will have a utility that allows you to do this.  I don't have an account there so I can't see exactly what it looks like but based on their help/support section it looks pretty easy.

Basically you will want to do this:

1. create a subdomain for secure.billsmoonko.com (you probably just reserved billsmoonko.com as your domain so you can create any subdomains such as xyx.billsmoonko.com)
2. create an "A Record" so that secure.billsmoonko.com = 70.169.x.x (assuming this is your external ip address and this address is NAT'd on your firewall to the internal IP Address of your SG server - you'll want to set up the NAT for port 443 only)

Here is the main Help section for GoDaddy that you will want to look at: http://help.godaddy.com/article_list.php?topic_id=163&&

and specific pages for:

"What is an A Record" - http://help.godaddy.com/article.php?article_id=678&topic_id=163&&
"What is Total DNS Control? " - http://help.godaddy.com/article.php?article_id=681&topic_id=163&&
"How do I manage my DNS if I host my site on my own servers?" - http://help.godaddy.com/article.php?article_id=682&topic_id=163&&

Those ones you should definetly look at.
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