Question : "The operation failed."  when sending email using Contact Items in Outlook 2003

Im having the exact problem described below. I joined and paid a subscription on experts-exchange just to find that the only solution suggestion was to create a new Outlook profile. This suggestion did not work for me, so now I'm hoping someone could help me find the real reson to this problem. Only difference between my environment and the belowmentioned is that we have migrated from Exchange 5.5 to 2003.

I am using Microsoft Outlook 2003 to send a message to recipients in a Contact Items list in the BCC field.  When I hit send Outlook reports "The operation failed." and doesn't provide any further information.  Is there any possible way to find out why Outlook is failing, a possible log file?

Things I have tried:

1) Turned off Microsoft Word as the default editor.

2) Tried sending to fewer contacts in the BCC field, sometimes sends, sometimes doesn't-- there is no pattern.  Could there possibly be some corrupted entries in the Contact Items that I cannot see?

3) Checked Exchange Server settings for Maximum KB per message and Maximum recipients per message.

Other things to take into consideration:

1) We have just migrated from Exchange 2000 to Exchange 2003.

2) We have just updated all are copies of Microsoft Office 2003 via officeupdate.microsoft.com.  Should I possibly uninstall SP1 and the updates, and if so how do I do so?

3) The email is in HTML format and contains 2 attachments totallying < 2 MB.


I have read most of the solutions regarding the "The operation failed.' error message however none of them have helped solve this bizarre issue.  Any help would be greatly apreeciated, I am in a bind to have my fellow co-workers send out an email to several hundred contacts but were receiving this unhelpful error message.  Thanks!

Answer : "The operation failed."  when sending email using Contact Items in Outlook 2003

It means the Outlook cannot render the recipient address. Something is wrong with the contact item. Investigate in that.