Question : Windows Update Site Fails, Error: 0x80072efd

Let me state up front that I have been working on this for 2 days, and have tried the solutions suggested by Microsoft for this specific error, have tried solutions for other errors, and anything I have been able to find on the Internet that ever worked for anyone regarding the failure of Windows Update. I even tried a Windows XP Repair Install.

Please offer suggestions,if it has been tried I will state so. I have tried more things than my tired fingers can type here.

Here is a sample of the Windows Update log with the pertinent failure:

updates  +++++++++++
2005-11-09      13:13:04      1264      500      PT        + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://update.microsoft.com/v6/ClientWebService/client.asmx
2005-11-09      13:13:04      1264      500      Misc      WARNING: Send failed with hr = 80072efd.
2005-11-09      13:13:04      1264      500      Misc      WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2005-11-09      13:13:04      1264      500      PT        + Last proxy send request failed with hr = 0x80072EFD, HTTP status code = 0
2005-11-09      13:13:04      1264      500      PT        + Caller provided credentials = No
2005-11-09      13:13:04      1264      500      PT        + Impersonate flags = 0
2005-11-09      13:13:04      1264      500      PT        + Possible authorization schemes used =
2005-11-09      13:13:04      1264      500      PT      WARNING: GetCookie failure, error = 0x80072EFD, soap client error = 5, soap error code = 0, HTTP status code = 200
2005-11-09      13:13:04      1264      500      PT      WARNING: Sync of Updates: 0x80072efd
2005-11-09      13:13:04      1264      500      Agent        * WARNING: Failed to synchronize, error = 0x80072EFD
2005-11-09      13:13:04      1264      500      Report      ***********  Report: Initializing static reporting data  ***********
2005-11-09      13:13:04      1264      500      Report        * OS Version = 5.1.2600.2.0.66304
2005-11-09      13:13:04      1264      500      Report        * Computer Brand = VIA Technologies, Inc.
2005-11-09      13:13:04      1264      500      Report        * Computer Model = KM400-8237
2005-11-09      13:13:04      1264      500      Report        * Bios Revision = 6.00 PG
2005-11-09      13:13:04      1264      500      Report        * Bios Name = Phoenix - AwardBIOS v6.00PG
2005-11-09      13:13:04      1264      500      Report        * Bios Release Date = 2003-09-01T00:00:00
2005-11-09      13:13:04      1264      500      Report        * Locale ID = 1033
2005-11-09      13:13:04      1264      500      Agent        * WARNING: Exit code = 0x80072EFD
2005-11-09      13:13:04      1264      500      Agent      *********
2005-11-09      13:13:04      1264      500      Agent      **  END  **  Agent: Finding updates [CallerId = WindowsUpdate]
2005-11-09      13:13:04      1264      500      Agent      *************
2005-11-09      13:13:04      1264      500      Agent      WARNING: WU client failed Searching for update with error 0x80072efd
2005-11-09      13:13:04      3040      1a4      COMAPI      >>--  RESUMED  -- COMAPI: Search [ClientId = WindowsUpdate]
2005-11-09      13:13:04      3040      1a4      COMAPI        - Updates found = 0
2005-11-09      13:13:04      3040      1a4      COMAPI        - WARNING: Exit code = 0x00000000, Result code = 0x80072EFD
2005-11-09      13:13:04      3040      1a4      COMAPI      ---------
2005-11-09      13:13:04      3040      1a4      COMAPI      --  END  --  COMAPI: Search [ClientId = WindowsUpdate]
2005-11-09      13:13:04      3040      1a4      COMAPI      -------------
2005-11-09      13:13:04      3040      f68      COMAPI      WARNING: Operation failed due to earlier error, hr=80072EFD
2005-11-09      13:13:04      3040      f68      COMAPI      FATAL: Unable to complete asynchronous search. (hr=80072EFD)
2005-11-09      13:13:09      1264      3c0      Report      REPORT EVENT: {EEAD5A57-61D7-4CF9-98D6-292F721285D3}      2005-11-09 13:13:04-0500      1      148      101      {00000000-0000-0000-0000-000000000000}      0      80072efd      WindowsUpdate      Failure      Software Synchronization      Error: Agent failed detecting with reason: 0x80072efd

Answer : Windows Update Site Fails, Error: 0x80072efd

I'm guessing you did a google search and came up with this:

http://www.updatexp.com/0x80072efd.html

+ Last proxy send request failed with hr = 0x80072EFD, HTTP status code = 0
are you using a proxy?  if not, maybe this just is one error you can ignore.  My guess is that it WU does a proxy check depending on what your IE settings are.


WARNING: GetCookie failure, error = 0x80072EFD, soap client error = 5, soap error code = 0, HTTP status code = 200
Do you have you browser set to accept cookies?

Try connecting your computer directly to your dsl/cable modem and disabling/removing any hardware/software firewalls and/or security suites....if that works, therein lies your problem.

rmurdock
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