Question : Outlook Rules not working

I have a user that is using Outlook 2003 and he is not able to add any rules or modify any rules.   The error I get is the following:
"One or more rules could not be uploaded to exchange server and have been deactivated."  He only has 4 rules and they all say Client Only out to the side.  
Any Ideas as to what I need to do to fix this issue.


Thanks for the help in advance.

Answer : Outlook Rules not working

barrettt,

You need to at least reference the source if you are copying their information. Otherwise, you are violating their copyright policy.
http://support.microsoft.com/?kbid=886616

youngsangels,

If the above do not work, a file in Outlook may be corrupt.

1. Reset the Outlook toolbar template. With Outlook close, do a search for and rename outcmd.dat file. Restart Outlook and a fresh outcmd.dat file will be recreated.

2. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL
Do the same for INETCOMM.DLL

3. Disable Outlook Addins.  Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.

4. Start Outlook in Safe Mode.  Go to Start > Run and type

"c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe

Your path to Outlook.exe may be a little different.

5. Create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm

6. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

7. If no joy, reinstall Outlook.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.

http://support.microsoft.com/?kbid=291614


Best wishes!
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