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Question : Outlook Rules not working
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I have a user that is using Outlook 2003 and he is not able to add any rules or modify any rules. The error I get is the following: "One or more rules could not be uploaded to exchange server and have been deactivated." He only has 4 rules and they all say Client Only out to the side. Any Ideas as to what I need to do to fix this issue.
Thanks for the help in advance.
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Answer : Outlook Rules not working
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barrettt,
You need to at least reference the source if you are copying their information. Otherwise, you are violating their copyright policy. http://support.microsoft.com/?kbid=886616
youngsangels,
If the above do not work, a file in Outlook may be corrupt.
1. Reset the Outlook toolbar template. With Outlook close, do a search for and rename outcmd.dat file. Restart Outlook and a fresh outcmd.dat file will be recreated.
2. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL Do the same for INETCOMM.DLL
3. Disable Outlook Addins. Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.
4. Start Outlook in Safe Mode. Go to Start > Run and type
"c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe
Your path to Outlook.exe may be a little different.
5. Create a new Outlook profile. http://www.outlook-tips.net/howto/profile.htm
6. Repair Outlook. With Outlook open, go to Help > Detect and Repair.
7. If no joy, reinstall Outlook. Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall. A menu will pop allowing you to choose repair or reinstall.
http://support.microsoft.com/?kbid=291614
Best wishes!
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