Question : Certain emails are showing up blank on Blackberries

Hi All

I have a problem with certain emails showing up on recipients blackberries blank (no body). The emails display perfectly in outlook but not on the handhelds (both internal/external). I am running exchange 2007 SP1 (all hot fixes) And Bes 4.14.12

We are using a mixture of 8300, 8310, 8120s.

This also happens on my 9000 with the 4.6.0.162 firmware

I need to service pack my BES I know, but I didnt think that would explain external users seeing this behavior on their devices.

I am thinking it could be an exchange issue?

Any ideas would be appreciated.

Thanks

Arm

Answer : Certain emails are showing up blank on Blackberries

This has been resolved - for us at least.
Websense puts a footer at the bottom of the emails with a link to "report as SPAM".
Going into the settings of Websense and removing this footer seems to have fixed the issue and emails are no longer coming in blank to the Blackberries.
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