Question : Firefox does not close or open cleanly - Prompts to start in safe mode

Hi,

I have installed Firefox 2.0.012. The problem is when closing as most of the time the firefox.exe stays resident which cause problems when launching it again. On launch it asks if I want to restore session or start in safe mode.

Bookmarks do not appear unless I click on the organize bookmark menu. This is probably due to the above .

Using default themes, no additional plugins.

Any help would be appreciated.

Answer : Firefox does not close or open cleanly - Prompts to start in safe mode

Hello Atticusit,

1. Check if an addon is interfering.  Go to Tools > Addons and disable the addons. Click OK.

Or you can go to Start > Programs > Mozilla Firefox.  Select to run in Safe Mode.

2. Check if a program running in the background is interfering. Disable firewall, antivirus, antispyware, spam blocker, and desktop programs.

3. Clear your cookies and cache files. Go to Tools > Options > Privacy tab. Under Private Data, click "Clear Now" button.  Click OK.

4. If no joy, your profile is corrupt. Create a new Firefox profile
http://www.mozilla.org/support/firefox/profile

Then migrate your settings to new profile
http://kb.mozillazine.org/Migrating_settings_to_a_new_profile

5. If no joy, back up your bookmarks.  Uninstall Firefox and delete your Firefox profile files.  Then do a clean install of Firefox.

Hope this helps!
war1