Question : Can not make a PDF document of Word of  if Fully fundtional PDF selected

I am unable to make a PDF file of a Word document if Fully fuctional PDF selected.   It acts like it starts to make the PDF but no PDF is made and it goes back to the word document.  In this process it sets my default printer to the Adobe printer and I have to mannualy change it before prinitng files.   I am not sure if this is a hardware, driver or software problem.  I recently got a new laptop computer and did not have this problem on my previous laptop.   The computer is a work computer and currently myself and IT are stumpped.

I have the following:
Computer:  HP 6730b
Office 2007
Adobe 8.1.3

We have tried reinstalling Adobe and have checked for all current updates for both office and adobe applications.  I can create a PDF of a word doc as long as I right click the document and select Quick PDF at the bottom of the window.    Has anyone ran accross this or know a solution?

Answer : Can not make a PDF document of Word of  if Fully fundtional PDF selected

Apex623,

How are you doing?

One thing you can try is to install the MS add-on for Office 2007, which includes PDF functionality and it is free:
http://www.microsoft.com/downloads/details.aspx?FamilyID=4d951911-3e7e-4ae6-b059-a2e79ed87041&displaylang=en

Also, see this:
http://www.acrobatusers.com/forums/aucbb/viewtopic.php?id=14114

Do you ever go to "office button" -> print -> Adobe PDF to print? That is how I do it and never have an issue.

See if any of these help:
http://support.microsoft.com/kb/822005

- What O/S is on your new system, what was on your old system?
- Was the old system Office 2007 or another version?

Hope this helps,
Kevin
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