Question : Word 2003 Crashes and only runs in safe mode

Word 2003 has worked fine for sometime and recently when I am using Outlook 2003 and try to do NEW or REPLY, Word will crash and want to open in safe mode.  I have uninstalled and did a new install and it seems as soon as I put SP3 back on, the problem starts again.  It this a problem with addins?   SP3?    And why would it start now as we have had SP3 on for some time.   I have not added any new programs.   If it is addin's, is there a way to tell which one?  In safe mode, I don't see addins so is there another way to fix this?    I have also tried deleteing normal.dot and that didn't help.  I have deleted the registry keys for Office  and uninstalled and reinstalled.   Problem keeps coming back when SP3 is applied.    What is in SP3 that is causing this??   I am trying to look at several things but as yet have not gotten a fix, except to run in safe mode.

Answer : Word 2003 Crashes and only runs in safe mode

Try deleting the following registry key....

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Data

The other question I would have for you is whether if someone else logs onto your computer, do they have the same problems? Maybe all you need to do is delete your profile?

Dawn Crosier-Bleuel
Word MVP