Question : OWA 2007 - single user only able to get light client - definitely light and not low-vision

I have a single user who is only able to log in via premium client.  I have not had her test other workstations in her area, but all other users in her area are able to get Premium and I gave myself rights to her mailbox and when I open her mailbox from my desktop I also get light client (whereas my mailbox goes to premium with no problems).

I have tried the powershell command "Get-CASMailbox -identity username |FL OWAPremiumClientEnabled" to see if premium client is enabled for her and it comes back $true

I even tried "Set-CASMailbox -identity username OWAPremiumClientEnabled:$true"
and "Set-Mailbox UserName -ApplyMandatoryProperties"  (just to be sure - lol) and each of those came back with the message that no properties had been changed, of course.

We are running Exchange 2007, SP1 on Windows 2003 Enterprise R2, 64-bit, SP2, and users are running XP client.

Open to any suggestions...

Thanks,
Kate

Answer : OWA 2007 - single user only able to get light client - definitely light and not low-vision

Ok, I finally went and looked at it in the management shell again - this time I did "Get-CASMailbox -identity username |FL" on the user's mailbox, and then did the same with mine and went line by line comparing them.

What I found was that almost all of the "Set-CASMailbox -identity username -OWA.....Enabled" entries for this user were set to $false except for "OWAEnabled" and "OWAPremiumClientEnabled".  I went through the list and set them to true and now they are all visible for her.  The strange thing is that all of those entries on MY mailbox (which works fine) and other working mailboxes I looked at didn't have an entry at all in those properties, yet still work.

If anyone has any input into why that may be, I'd be curious to know, just for my own education, but I'm going to pretty much say that this one is solved...