Question : Error 619 using PPTP

We are using PPTP using certificates. 2 users got the error 619 after they try to connect using PPTP.
The strange thing about that is that I asked for their credentials, and tried to connect using PPTP using their login and password, from my machine and it works fine.
So I guess it is not related to the server PPTP, so what could that be?
We are all in a network and the windows firewall is the same for everybody since it is under a GPO. We all have the same Antivirus (Trend Micro), so I know it is not the antivirus and I even tried to disable its firewall on those 2 machines, and still nothing; in my machine I didn't even disable it and it worked fine.
Thank you for your help.

Answer : Error 619 using PPTP

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