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Question : Shared mailbox for several users, via an existing mail account, and still wanting mail forwarding options
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I'm looking for advice on how best to proceed in setting up a shared mailbox for several users.
What's desired is that several users each have access to a single mail "account" that will be the default mail account for those users.
Prior to my involvement, *instead* of setting up a group with mail capabilities and adding the users & assigning appropriate access/permissions,
a single account was setup and some haphazard routine was used to try to get several different users (with their respective different ID/login and default mail account on the SBS 2003 server) all using this same one account.
So: how best to migrate this to a proper setup ?
The computers involved have all properly been joined to the server (IE: account setup on the server, then joined via //severname/connectcomputer
What's being asked for is that if each of several (3-4) users all use/share one mail "account" (call it for example "support"@companyname - no actual quotes of course !),
but as well, that if any mail comes in for the individual user's original username, that it get forwarded to the shared mailbox. As well, they do not want each of the 3-4 users to see anything but the shared mail identity/mailbox - iE, to *not* see the individual user's default mail at all.
Perhaps do an export of existing mail on a client machine, delete the existing account and set up a proper group with mail capability (and the "send as" option), connect a client machine to the account and import the now-local mail and manually migrate back all the email from the old account ?
This is really not how I'd do things had I been involved from the start, I'm not enjoying playing cleanup.
Advice and input welcome.
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Answer : Shared mailbox for several users, via an existing mail account, and still wanting mail forwarding options
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