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Question : Outlook will only start in safe mode
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This problem started out with the user not being able to run Outlook without it going straight into safe mode. I have run a detect and repair, installed all updates, made sure no add-ins are running etc... I even uninstalled and reinstalled a copy of Outlook, which happend to have been located on a server instead of a disk. The event log returned the error during the failure: Faulting application outlook.exe, version 11.0.8118.0, stamp 456628bf, faulting module mso.dll, version 11.0.8132.0, stamp 45fc0843, debug? 0, fault address 0x000379de.
I made a copy of mso.dll from my computer and moved it to the problem computer and it seems to have done nothing.
What can I do about this mso.dll file error? Or is my best and possibly only bet to get a CD to install from? Please help, this is really becoming a problem.
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Answer : Outlook will only start in safe mode
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If Outlook will only start in Safe Mode, and it is not due to an addon, a program running in the background is interfering with Outlook.
Disable antivirus, antispyware, popup blocker, and all Norton programs one at a time.
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